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This is a very pretty property in panama city. Even longer if you're getting to the canal. We loved walking the beach at low tide. Now on to the bad The hotel was empty and family friendly until the weekend Dear Michelle, Thank you for taking the time to share with us your comment.
We are happy to hear you enjoyed your room and our facilities. However, we are very sorry about the barriers you faced with our staff regarding language and service issues. We have been implementing english classes and new training for our staff in order to improve the points you mentioned above. Unfortunately, the taxis in Panama do sometimes take advantage of tourists, which is very sad. We are very sorry to hear they overcharged you. Since a few months, we do offer a VIP taxi service in order to avoid this kind of issues.
We hope to have you back soon, and if so, we will promise you a great stay with us. Kind regards from Playa Bonita,. The service and the elegance of this hotel is excellent, also the room are spacious and beautiful view. The food is OK, they should have more variety in their buffet, the hamburger excellent but the hot dog it is a big sausage that is wait to big, is a little bit far from Panama City, so if you want to eat sometime else have to be there.
Thank you for your helpful feedback. I am sorry to hear about the inconveniences you had in our restaurants. Nevertheless, I am very happy to hear that you enjoyed our service our staff. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information and for sure your comments will help us to improve for the future.
Hope you give us the opportunity to host you again and offer you a better experience. Greetings from Playa Bonita,. The hotel is beautiful and the facilities rooms, pools, spa, etc. Great food in all of the restaurants. Service is very good, too. Staff is very friendly and flexible to accommodate your needs. The beach is Ok and good enough to have a great and relaxing time close to the city. Make sure to get an ocean view room.