WEIGHT: 56 kg
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First the good things about this resort. The pool and grounds are very nice and the staff was really great.
Security is really good here. Never felt any need for concern. The room at this hotel are very shabby. They have not been updated since it was built. Lots of black on the walls and ceilings. I am not sure if it was mold or mildew. Some people had mold growing on the clothing in their closets. The furniture is very old and not at all comfortable. Old wicker loveseats are the greatest comfort you will get.
We ended up paying to get our own box put in our room so we wouldn't be cut off all the time. The shuttle isn't what is advertised. Some days it doesn't run and when it does you can't count on the times that you are to be picked up or dropped off. This is not the fault of the shuttle driver as he does all the errands for the hotel. Now my biggest complaint was the bedding. This is a hotel that allows the guests to bring hookers in. When this is allowed you should be extra careful a bout your beds and bedding.
We had to go to Puerto Plata to get a mattress cover as we didn't have one. The sheets are old and not fitted so in the middle of the night you might find that your sheets had come undone and your face was on the mattress. My husband tied the sheets to the metal frame around the bed to stop this from happening.
Pillows are old and stinky. Stains on the blankets!! Something else to be aware of the one of the people giving this hotel a 5 star is a lady who rents out the apartments in the hotel. Not a biased review. Star is for pool. If you rent from private owner you might get something ok. Shuttle not free as stated and does not always function.